
REFUND POLICY
PROBLEM WITH YOUR ORDER?
If your order has a problem, contact us by email through the contact page.
We can resolve all issues with you quickly and with personal attention.
What items are refundable?
Maintenance
Within 7 days of receiving service
Custom insoles
Within 7 days of receiving items
Ice skating product
Within 14 days of receiving items
In original condition: resalable
Unused or undamaged
(Not sharpening)
(Not installation)
In the original packaging
Are there any charges for return?
In the case of customer reasons, original shipping charge is non-refundable
You are responsible for return shipping charges back to our location
If the item is defective, we will pay the shipping cost